Shipping & returns
SHIPPING POLICY
All in stock items will be shipped USPS, with tracking, within 7 days of purchase.
Out of stock items will be placed on special order and shipped within 30 days of purchase. Any items which are unable to be fulfilled in this time frame will initiate contact to the customer directly within 5 days of purchase.
Pick-ups can be made in store or curbside during operation hours.
Deliveries will be made the following Wednesday or Saturday from the purchase to the address provided.
Please contact us with any further shipping or delivery inquiries.
RETURN POLICY
Last updated October 27, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Game Chest
Attn: Returns
RMA #
409 S Second Ave
Sioux Falls, SD 57104
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- opened items
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- A $2.00 restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
605-681-6561
This return policy was created using Termly’s Return and Refund Policy Generator.